Privacy Policy
Last updated: 27 August 2026
What we collect
Ownly collects the account details needed to identify you, the property and financial information you choose to enter, and essential technical data required to operate and secure the service.
Contact enquiries
If you contact us, we use your name, email, optional phone number and message to respond to your request. When email messaging is enabled, Cloudflare Turnstile checks for spam, Resend sends the message and Cloudflare Email Routing forwards it to our support Gmail mailbox. Contact us to request deletion of your enquiry. WhatsApp is an external service with its own privacy terms.
Contact enquiries
We use your name, email, optional phone number and message to respond to your enquiry. When email messaging is enabled, Cloudflare Turnstile checks for spam, Resend sends the message and Cloudflare Email Routing forwards it to our support Gmail mailbox. We retain enquiries only as long as needed to provide support and meet legal obligations. You can request deletion through our contact page. WhatsApp is an external service with its own privacy terms.
Signing in
You can create an account with an email and password or sign in with Google. Google sign-in shares your name, verified email and a Google account identifier with Ownly. We do not receive your Google password or request access to your Gmail or Google Drive. Email passwords are stored as salted hashes. Stripe handles your payment details; Ownly stores the identifiers and subscription status needed to manage access.
How we use your data
We use this information to provide property performance calculations, save your portfolio, support your account and improve service reliability. We do not sell your personal data.
Legal basis and retention
We process data to provide the service you request and, where applicable, based on legitimate interests or consent. Data is retained only as long as necessary for the service, legal obligations and dispute resolution.
Your rights
Under the GDPR, you may request access, correction, deletion, restriction, portability or object to certain processing. You may also complain to Malta’s Information and Data Protection Commissioner.
Cookies and security
Ownly uses only essential authentication and security technologies required to keep you signed in and operate the service. We apply appropriate technical and organisational safeguards.
Contact
For privacy questions or requests, contact our contact page.